Privacy Policy

This page explains how Spin and Win collects, uses, stores, and protects personal information provided by players registered in the United Kingdom. Understanding how personal data is handled is a reasonable expectation for any player, and the details below reflect the approach taken by the operator, Rank Interactive (Gibraltar) Limited, company number 120385.

What Information Is Collected

When creating an account at casino Spin and Win, the registration process requires a set of core personal details. These include full name, residential address, date of birth, country of residence, email address, and telephone number. This information is needed to open the account, verify identity, and ensure the service is used only by eligible adults aged 18 or older.

Beyond registration data, additional information may be gathered during account activity. This can include payment method details, transaction records, device and browser data, and communication history with the support team. If a manual identity check is required, documents such as a passport, national ID card, or driving licence may be submitted. Address verification can rely on a utility bill or bank statement dated within the previous three months.

How Personal Data Is Used

The information collected serves several operational purposes. These include:

• Verifying identity and confirming eligibility to use the service
• Processing deposits and withdrawals through WorldPay
• Administering account access, game history, and bonus eligibility
• Complying with UK regulatory requirements under Gambling Commission account 57924
• Detecting and preventing fraudulent activity or misuse of promotional offers
• Conducting responsible gambling assessments and applying player-protection measures
• Sending account-related notifications and, where consent is given, marketing communications

Data is not used beyond these stated purposes, and third-party sharing is limited to regulated service providers involved in operating the platform.

Data Storage and Retention

Personal data is held in line with applicable data protection legislation. Player records may be retained for a period after account closure, particularly where legal or regulatory obligations require it. An account is considered dormant after 12 consecutive months without a login, though no dormancy fees are applied to the account balance during that period.

All personal information and transaction data are protected using P128 SSL Digital Encryption. This applies to data in transit as well as information stored within account records.

Payment Data and Security

Financial transactions are processed exclusively through WorldPay. The name registered on the account must match the name on any payment method used. This requirement supports both fraud prevention and Know Your Customer obligations. Transaction records appear as SPINANDWIN on payment statements.

Credit card gambling is not permitted. Accepted deposit methods include Visa debit, Mastercard debit, PayPal, Paysafecard, Apple Pay, and Instant Bank Transfer, all of which are subject to the same data protection standards.

Cookies and Tracking

The site uses cookies and similar tracking technologies to support login sessions, remember preferences, and analyse usage patterns. Players can manage cookie preferences through browser settings, though disabling certain cookies may affect the functionality of the account or games lobby.

Third-Party Disclosure

Personal data may be shared with third parties only where necessary and permitted under applicable law. This includes the Gibraltar Gambling Commission, the UK Gambling Commission, payment processors, identity verification providers, and, where required, law enforcement agencies. Data is not sold to commercial third parties.

Player Rights Under UK Law

Players based in the United Kingdom have rights under the UK General Data Protection Regulation and the Data Protection Act 2018. These rights include access to personal data held on file, the ability to request corrections, and, in certain circumstances, the right to request deletion. Requests of this nature can be directed to the support team via the available contact channels.

For questions about data handling or to exercise any of these rights, the support team is reachable at support@spinandwin.com or by telephone on 0808 238 6061. Unresolved complaints may be referred to the Information Commissioner’s Office.

Responsible Gambling and Data Use

Certain personal data, including wagering history and session activity, is used to support responsible gambling obligations. Spin and Win may apply deposit limits, reality checks, or self-exclusion measures based on this data. Players self-excluded through GAMSTOP are not permitted to register or access the service. For further detail on the tools available, see Spin and Win responsible gambling.

Material changes to the privacy terms are generally communicated with at least 14 days’ notice before they take effect, in line with the approach applied to the wider Terms and Conditions, which carry a current effective date of 16 December 2025.